You're the dispatcher at 2 a.m.
Running a guard company shouldn't mean answering every call yourself, day and night.
DISPATCH DESK LIVE · 24/7
Your Guards.
Our Dispatch Team.
Remote guard dispatch for security companies, run by a trained team, 24/7. Works with Connectivo Automated dispatch app, your existing platform, or your in-house process.
Start Your Free 14-Day TrialCall Us (561) 560-8772
No cost. No commitment. Full service, or just the shifts and sites you want to run.
LIVE DISPATCH LOGSample view
Guard Scheduling◆Vendor & Prime Contractor Communication◆Guard Monitoring◆Clock-In/Out & Timekeeping◆
Guard Scheduling◆Vendor & Prime Contractor Communication◆Guard Monitoring◆Clock-In/Out & Timekeeping◆
Guard Scheduling◆Vendor & Prime Contractor Communication◆Guard Monitoring◆Clock-In/Out & Timekeeping◆
Guard Scheduling◆Vendor & Prime Contractor Communication◆Guard Monitoring◆Clock-In/Out & Timekeeping◆
Your guards shouldn't wait on a dispatch desk you're still trying to staff.
Overnight turnoverWeeks of trainingCall-out gapsA trained team, live 24/7
A guard doesn't show up. Who finds cover?
When an officer is late or a no-show, someone has to call around fast. That's our job.
Logs and reports keep piling up.
Vendor and prime contractor updates take time you'd rather spend growing the business.
OUR DISPATCH APP
An app and a trained team, working together.
Our trained dispatch agents run your dispatch 24/7 on the Connectivo Automated dispatch app.
- Trained agents, 24/7
- Built in-house, around real dispatch work
- Your own portal, with your reports
Today's dispatch at a glance.
Every guard, every shift, one live picture
Check-ins, reminder calls, cover and escalations are handled and logged by a real dispatcher.
Tonight's RosterSample view
- Officer AWarehouse · 10 PM – 6 AMOn site
- Officer BApartments · 10 PM – 6 AMOn site
- Officer CConstruction site · 11 PM – 7 AMCover called
- Officer DMall · 11 PM – 7 AMEn route
Coverage right nowSample view
All posts covered
Call Desk Sample view
- Reminder call sent to Officer A
- Cover request accepted by Officer D
- Owner notified of the update
Every officer is reminded before their shift.
Our dispatchers call and text each officer before their shift starts, and again before it ends for clock-out.
- Call and textBefore the shift starts
- Shift startsOfficer on post
- Call and textBefore the shift ends
- Shift endsClock-out
How it works
- 01
Tell Us How You Operate
Your sites, shifts and officers. We set you up on the Connectivo Automated dispatch app, or work with the platform or in-house process you run today.
- 02
We Learn Your SOPs
Your post orders and escalation rules become our rulebook.
- 03
Start Your Free Trial
Try it free for 14 days, full service or scoped to specific shifts or sites.
How we work with you
Our app, or the platform you already use.
Our dispatch app
Connectivo Automated dispatch app
Your sites, shifts and officers in one system, run by our dispatch team.
Already on a platform
Your own dispatch platform
We work inside your platform, alongside your team.
FeatureIn-House TeamConnectivo
Overnight & weekend coverageHard to staffCovered 24/7
TrainingYour time and costWe train on your SOPs
Hiring & turnoverYour responsibilityHandled by us
Works with our app or your platformDependsBoth
Why Connectivo
The dispatch team that works the way you do.
A trained remote team, working 24/7 on the Connectivo Automated dispatch app. Start small, alongside your own team if you have one.
See why ConnectivoResources
Guard dispatch, explained by the people who do it.
Guides for security company owners and officers, from a team that dispatches around the clock.
Contact
Tell us how you dispatch today.
Call or email us and we'll walk through how dispatch would work for your company.
24/7Dispatch coverage
365Days a year, holidays included
100%Trained human dispatchers
Frequently Asked Questions (FAQ)
The things guard company owners ask before they hand over a shift, answered plainly.
Do we need dispatch software to work with you?
No. We run your dispatch on the Connectivo Automated dispatch app. If you already use your own dispatch platform, we work inside it too.
What does the free trial include?
14 days, free, no commitment. By default it's our full service. You can also limit it to certain shifts (for example, nights only) or certain sites.
What happens after the 14 days?
We share a quote based on what you tried. If it's not a fit, there's no obligation.
Is coverage really 24/7?
Yes. Nights, weekends and holidays, with no gaps.
Ready to offload your dispatch?
Start a free 14-day trial and see how your guards would be dispatched.